Contact Us
We're here to help with any questions or concerns
Get Quick Support
Reach out to us via email or phone. We respond within 24 hours during business days.
Email Support
seasonx.30@gmail.com
Primary support email
What to include in your email:
- Your order number (if applicable)
- Clear description of your issue
- Photos (for product or damage issues)
- Your preferred resolution
Response Time: Within 24 hours during business days
Phone Support
+91 73783 69291
Customer support hotline
Call Hours:
- Monday - Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed
- Public Holidays: Closed
Best Time to Call: 11 AM - 5 PM for fastest response
Business Hours
All times are in Indian Standard Time (IST)
Frequently Asked Questions
Standard delivery takes 3-7 business days across India. Processing takes 1-2 business days. Total time: 4-9 business days from order placement.
No, we don't allow order cancellations once payment is processed. However, we offer exchanges within 2 days of delivery if the item doesn't fit properly.
We offer exchanges only (no refunds) within 2 days of delivery. Items must be unworn, unwashed, and in original condition with tags. Exchange subject to availability.
Currently, we only ship within India. International shipping is not available at this time.
You can track your order by visiting your Order History page or using the tracking number provided in your email.
Before You Contact Us
To help us serve you better, please check these resources first:
Order Related
- • Check your order status in Your Orders
- • Review our Delivery Information
- • Read our Shipping Policy
Returns & Exchanges
- • Review our Exchange Policy
- • Check our Refund Policy
- • Understand our no-cancellation policy
We Value Your Feedback
Your experience matters to us! We welcome:
- Product feedback and suggestions
- Website improvement ideas
- Customer service reviews
- General comments about your shopping experience
Email us your thoughts at seasonx.30@gmail.com - we read every message!
Response Time Commitment
We're committed to providing excellent customer service: