Delivery Information

Last updated: Sept. 2025

Delivery Timeline

Standard delivery across India in 3-7 business days from dispatch. Processing takes 1-2 business days.

1. Delivery Timeline

Order Processing

1-2 Days

Preparation and quality check

Shipping Time

3-7 Days

Transit to your location

Total Delivery Time: 4-9 business days from order placement

2. Processing Timeline

Order Processing Steps:

1

Order Confirmation

Within 30 minutes of payment

2

Quality Check

12-24 hours

3

Packaging

12-24 hours

4

Dispatch

Tracking information sent

3. Delivery by Location

Location Type Delivery Time Coverage
Metro Cities 3-5 business days Mumbai, Delhi, Bangalore, Chennai, Kolkata, Hyderabad, Pune
Tier 1 Cities 4-6 business days State capitals and major cities
Tier 2/3 Cities 5-7 business days Smaller cities and towns
Remote Areas 6-9 business days Villages and remote locations

4. Delivery Schedule

Delivery Hours:

  • Monday to Saturday: 9:00 AM - 8:00 PM
  • Sunday: Limited delivery in metro cities only
  • Public holidays: No delivery

Delivery Notifications:

  • SMS notification 1 day before delivery
  • Call from delivery partner on delivery day
  • Real-time tracking updates

5. Delivery Attempts

Delivery Process:

  • First Attempt: Standard delivery during business hours
  • Second Attempt: Next business day if first attempt fails
  • Third Attempt: Final attempt with customer coordination
  • Return to Sender: After 3 failed attempts

Important: Please ensure someone is available to receive the package during delivery hours to avoid return shipping.

6. Factors Affecting Delivery

Possible Delays Due To:

  • Weather conditions (monsoon, cyclones, etc.)
  • Natural disasters or emergencies
  • Festival seasons with high order volumes
  • Incorrect or incomplete delivery address
  • Recipient unavailability during delivery attempts
  • Local bandhs, strikes, or curfews
  • Remote location accessibility issues

We'll proactively communicate any expected delays via email and SMS.

7. Express Delivery

Coming Soon!

Express delivery options for metro cities:

  • Same-day delivery (orders before 12 PM)
  • Next-day delivery guarantee
  • Evening delivery slots (6-9 PM)
  • Weekend delivery options

Stay tuned for updates on express delivery launch!

8. Order Tracking

Track Your Order:

  • Visit Your Orders page
  • Use tracking number on courier website
  • SMS updates at each milestone
  • Email notifications for status changes

Tracking Statuses:

Order Confirmed

Payment received and verified

Processing

Item being prepared for dispatch

Shipped

Package dispatched from warehouse

Out for Delivery

Package with delivery partner

Delivered

Successfully delivered to recipient

9. Delivery Instructions

For Smooth Delivery:

  • Provide complete and accurate address with landmarks
  • Include working phone number for delivery contact
  • Be available during delivery hours (9 AM - 8 PM)
  • Keep valid ID proof ready for verification
  • Inspect package before accepting delivery
  • Sign delivery receipt only after verification

10. Post-Delivery

After Receiving Your Order:

  • You have 2 days to request an exchange if needed
  • Report any damage or defects within 24 hours
  • Keep packaging materials for potential exchanges
  • Leave a review to help other customers

For exchange requests, visit our Exchange Policy page.

11. Contact for Delivery

For delivery-related queries or issues:

Email: seasonx.30@gmail.com

Phone: +91 73783 69291

Hours: Monday - Saturday, 10 AM - 7 PM

Response Time: Within 24 hours

Information to Include:

  • Order number
  • Tracking number
  • Delivery address
  • Nature of delivery issue
  • Preferred resolution